FAQ

In which countries do you ship?

We ship worldwide.

How long does it take to deliver?

We deliver with DHL or DPD services. Your Froc will be shipped within 30 days.

As a family company, dedicated to quality and customer care we want to ensure each and every Froc is special just like every child is. This is why we manufacture each chair individually upon your confirmed order.

Due to market conditions out of our control, unfortunately for the time being we cannot ensure mass production.

Are there any customs duties to be paid?

In European Union you don’t have to pay any customs fees. For all orders from United States all goods to up to 200 dollars should be duty free. We recommend that you check import duties and fees in your country.

Can I use different shipping and billing address?

Yes, you can.

How can I pay?

We accept PayPal, Credit Cards (Mastercard and Visa) and payment in advance. The payments are processed over an industry standard secured protocol, so your data is always safe.

Is it possible to buy it in retail stores?

Currently we are selling our products only online. But when our retail stores are available we will let you know.

How much does one package weight?

The package of the Froc high chair wights 18,95 lbs or 8,6 kg.

What are your terms?

Here you can find our general terms: General conditions of sale governing the distance selling of Froc products.

What is your Privacy & Cookie policy?

Here you can find our Privacy & Cookie policy: Privacy & Cookie policy.


About the Froc chair

Is the chair safe enough?

We always take your kid’s safety at heart, this is why we designed Froc around one central leg to maximize its stability. Mounted on a solid leg with four extensions, the chair’s center of gravity is always at the centre, ensuring impeccable stability. Our chair is certified for safety with the SIST EN-14988-1 and 14988-2 standards.

When can child first time sits on a chair?

The child may sit on a chair for the first time as soon as  can sit unaided. On average, this is at the age of 6 months.

How long the child can use a chair?

Froc grows with your child. It’s designed for 6-month-old toddlers, 10-year-old kids and everyone in between.

It adjusts to your kid’s growth in three simple steps – by adjusting the backrest position, the seat and footrest height. Froc will accompany your child from the age of 6 months all the way to 10 years old.

Cushion

If you want your baby to be even more comfortable, why not adding our extra durable, machine-washable cushions, made of cotton! The Cushion Set covers the entire backrest, covers the seat completely and is attached on three points to the restraint. Plus the extra joy of mixing & matching among five different colours!  You can choose between five different colors: Beige, Purple, Green, Yellow and Blue. The price of the cushion is 49$.

What is the warranty?

Warranty of the chair is 5 years .

Where is manufactured the Froc chair?

The chair is designed and developed in Slovenia . Also, all of the materials coming from Slovenia .

What are the dimensions of the chair?

Froc-Dimensions

Delivery

Shipping cost 

Free worldwide shipping.